Frequently Asked Questions

All About our Lax Galaxy Projector™
Product Details:
⦁ 360 ° rotating dynamic projection with 10 colors, LED stars, and dozens of lighting modes
⦁ Bluetooth Wireless Speaker
⦁ Material: 100% eco-friendly PLA from USA
⦁ Universal USB input (mobile power, computer, mobile phone adapter)
⦁ Remote Control
⦁ Input: 110-220V
What's in the box? You get a Lax Galaxy Projector™, Lax Galaxy Projector™ Remote, USB Charging Cable and Instruction Manual
Is the Lax Galaxy Projector™ safe? Yes, the Galaxy Projector is perfectly safe and is even RoHS and CE Certified to prove it.
Is it safe for kids? Yes! Kids absolutely love the Galaxy Projector. Many parents use the Galaxy Projector to help their kids fall asleep.
Can I adjust the speed of the clouds? Absolutely! Just press the "S+" button on the remote to speed up the movement of the clouds. To slow them down press the "S-" button.
Does the Lax Galaxy Projector™ play music? Yes! You can connect up your Bluetooth and play your favorite songs.
How many styles does the Lax Galaxy Projector™ have?
The Galaxy Projector has 10 colors and dozens of lighting styles.
Shipping and Delivery
When will my order ship?
All orders placed will be dispatched from the designated warehouse within 5 business days.
In sale periods, please allow up to 8 business days for dispatch.
You can view more details of our Shipping Policy here:
Do you offer express shipping?
Yes! If you select Priority shipping at the check out, your order will be fast-tracked to the front of our processing queue.
Priority shipping is $8.99
How long does delivery take?
All shipping time frames are from the date of dispatch, not the date when you placed your order.
Due to the ongoing effects of the Covid-19 pandemic,  we are still facing logistical challenges. This has been taken into account and added onto the shipping times below:
United States: 7 - 20 business days.
UK: 7 - 22 business days.
Canada & Australia: 8 - 25 business days.
Europe (Germany, Spain, Italy, France, Sweden, Denmark, Belgium, Luxembourg, Austria, Netherlands): 10 - 26 business days.
Rest of world: 10 - 30 business days
How much is shipping? We now offer Free Worldwide Shipping. No matter where you live, we can ship to you!
Where are your products shipped from? We can include warehouses overview here
Where are your products manufactured?
RETURNS and REFUNDS
What’s your return policy? All our products go through multiple levels of quality inspections before it gets shipped out.
Can I still cancel my order to make changes to my order/shipping information?
Email us as soon as possible since we can only edit your shipping details if your package hasn't been processed for shipping.
If your order has already entered the shipping process, we won't be able to stop it. Please make sure to provide the correct shipping address prior to submitting your order.
We can't promise anything as all our items are usually processed and shipped at noon local time.
GENERAL
Currency All prices in the website are in US Dollars (USD).
What payment methods do you accept?
We accept VISA, MasterCard and AMEX.
We also offer PayPal for Express checkout.
Your payments are secure and safe with 256 bit secure SSL encryption.
What's your warranty?

In the rare event that a Lax Galaxy Projector has a manufacturing fault, we will be happy to replace/refund it. Please contact us within 7 days to be eligible refund and 10 days to be eligible for a replacement.

Do you accept wholesale/bulk orders? Yes. Please contact us at 
support@laxlights.zendesk.com to request a bulk order and we will get back to you ASAP.
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Lax™ Quality Guarantee Lax™ doesn't believe in selling Space Junk! The Lax™ design team has spent months mastering the design and quality of the Galaxy Projector to ensure you love it as much as we do!